Nothing beats success: How smart companies stay on top
We’ve all heard the saying, “There’s nothing like failure like success.” It’s an unexpected reality check that hits companies when they least expect it. Look at Motorola, Gap, or even Starbucks—brands that once soared, but faltered. One day they’re on top of the world, and the next, they’re struggling to stay relevant. The problem? They became very comfortable. So, how can you avoid going down the same path? It’s not just about hitting targets or making more sales – it’s about maintaining a mindset that constantly questions what you’re doing.
Why Do Successful Companies Give? Lessons from Motorola and Gap
Success can be a double-edged sword. Remember when Motorola’s Razr was a must-have device? The company was so preoccupied with its success that it didn’t bother to plan ahead. That’s the trap of complacency: you get a big hit, you get complacent, and suddenly you’re out of luck. HR sees this all the time — teams adapt, innovation stalls, and “that’s the way we’ve always done it” becomes the default. This is how great companies slip into mediocrity. The brand struggled as it failed to adapt to changing fashions and consumer preferences, leading to declining sales and a loss of brand identity.
What Makes Apple Different? The Secret to Staying Ahead
Smart leaders don’t wait for problems to start asking questions—they are proactive, always looking ahead. What if Motorola had re-evaluated its strategy during the Razr boom? What if Starbucks was dealing with concerns about losing its unique coffee space and experience as it rapidly expanded? Staying ahead means challenging your feelings, even when everything seems to be going well.
Guy Kawasaki, Apple’s chief evangelist, shared with me how Apple stayed on top by constantly questioning the status quo. Steve Jobs pushed his team to rethink everything, saying, “We’re not here to make it better; we are here to do it differently.” This approach has helped Apple avoid negativity and turn potential setbacks into victories.
How Can the Internet Adapt to the Context of Trying to Stay Right?
In my interview with Brian Smith, the founder of UGG, he explained that the success of the brand was not only about using the best methods. It was about constantly evolving the brand story, keeping it fresh, and connecting with what consumers want. It’s a lesson Gap could have used—adapting to what customers want instead of relying too much on past successes.
Kevin Harrington, from Shark Tankhe also stressed that brands cannot afford to rest. He stressed the importance of innovation and staying alert to market changes. It’s a reminder that maintaining value requires continued effort and forethought.
What Can Companies Learn From Market Disruptions?
Markets can change overnight. Changes in consumer preferences, new technologies and world events can change conditions quickly. Companies like Motorola and Gap fell behind because they ignored these changes. Businesses that thrive are those that adapt to and leverage change, rather than resist it.
Bottom Line: How Do Companies Avoid Being Different?
Success can be temporary. Successful companies are the ones that keep asking, “What’s next?” instead of resting on the past. Whether you’re in leadership, HR, or marketing, the takeaway is clear – keep asking and stay curious. That’s what will prevent you from becoming another cautionary tale of business failure.
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